This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://tenderlyhandmade.com (the “website”).
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse the site, we gather information about the individual pages you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”
Additionally, when you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, including your name, billing address, shipping address, email address, phone number, and payment information. This is referred to as “Order Information.”
When we mention “Personal Information” in this policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect primarily to fulfill any orders placed through the website, including processing payment details, arranging shipping, and providing order confirmations and invoices. We also use this information to communicate with you regarding your order, respond to your inquiries, and provide you with relevant information or advertising related to our products, only if you have opted in to receive such communication.
The Device Information we collect helps us screen for potential risks and fraud and improve and optimize our website by generating analytics about how our customers browse and interact with the site.
Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, such as payment processors and shipping partners. These parties are required to keep your information confidential and use it only for the purposes we specify.
Additionally, we may share your information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our legal rights.
Do Not Track
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you, to request corrections or updates, or to ask for your information to be deleted. You may also object to the processing of your personal information or withdraw consent where applicable.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete this information. This helps us maintain accurate transaction history, comply with legal obligations, and improve customer service.
Changes
We reserve the right to update or change this Privacy Policy from time to time in order to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page, along with the revised effective date.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or request concerning your personal information, please contact us at:
Tenderly Handmade
Dimapur, Nagaland 797112, INDIA
Email: info@tenderlyhandmade.com